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Santa's Secret Privacy Policy
We will not pass your details onto third parties or use them in any way other than for the processing of your order.
What information we hold about you
If you have purchased from our website, we will hold your email address, phone number and home or delivery address. This information is used solely for the purpose of delivering your goods and contacting you in case of queries. We may also contact you once a year to let you know that our website has re-opened for Christmas, but that will be all.
You may also optionally choose to receive a once-off email reminder in subsequent years to remind you of our details. You can opt out of this at the payment stage of your order, or at anytime subsequently by emailing admin@santassecret.co.uk. We will not email you at any other time except to deal with queries on your order and once in October/November to let you know that we have re-opened for the Christmas season.
We also maintain an order history of your purchases. This allows us to track your deliveries and review your past purchases.
We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual user's pathways through the site. Our site also uses 'cookies'.
Who else sees your information
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, FedEx and TNT.
Your Consent
By using our web site you consent to us using the personal information you have given Santa's Secret, as outlined in this Privacy Policy. If you are worried about anything to do with this policy, please email us at admin@santassecret.co.uk and we will be happy to address your concerns.
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